Selahcare Saglik ve Turizm Limited Sirketi
PERSONAL DATA PROTECTION AND PRIVACY NOTICE
(Pursuant to the Personal Data Protection Law No. 6698)
Data Controller
This Privacy Notice has been prepared by Selahcare Health and Tourism Limited Company, acting as the data controller, in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”).
This Notice applies to visitors of our website, individuals requesting our services, prospective clients, business partners, and all persons who communicate with us.
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1. Personal Data Processed
Within the scope of the healthcare tourism coordination services we provide, the following personal data may be processed:
* Full Name
* Telephone Number
* Email Address
* Passport or Identity Information (where required)
* Date of Birth
* Country of Residence
* Travel Information
* Accommodation Information
* Requests and Communication Records
* Health Information Shared by You (only with your explicit consent)
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2. Purposes of Processing Personal Data
Your personal data are processed for the following purposes:
* Providing healthcare tourism consultancy and coordination services;
* Facilitating communication with physicians and healthcare institutions;
* Organizing treatment processes;
* Managing appointment scheduling;
* Arranging accommodation and transportation services;
* Managing customer relations;
* Evaluating requests and complaints;
* Complying with legal obligations;
* Carrying out financial transactions;
* Improving the quality of our services.
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3. Special Categories of Personal Data
Your health information constitutes a special category of personal data under Article 6 of the Turkish Personal Data Protection Law.
Such data are processed solely:
* with your explicit consent;
* for the purpose of coordinating your medical treatment;
* to be shared with the relevant healthcare institutions and physicians involved in your treatment.
Selahcare does not provide medical treatment directly. We solely offer healthcare tourism coordination and consultancy services.
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4. Transfer of Personal Data
Your personal data may be shared, in compliance with applicable data protection legislation, with:
* Partner Hospitals;
* Physicians;
* Healthcare Institutions;
* Hotels;
* Transportation Service Providers;
* Insurance Companies (where necessary);
* Authorized Public Authorities and Government Institutions.
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5. Methods of Collecting Personal Data
Your personal data may be collected electronically or physically through:
* Our Website;
* WhatsApp;
* Telephone Communications;
* Email;
* Social Media Platforms;
* Online Application Forms;
* Face-to-Face Meetings.
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6. Legal Grounds for Processing
Your personal data are processed based on the legal grounds set forth in Articles 5 and 6 of the Turkish Personal Data Protection Law, including:
* Your explicit consent;
* The establishment or performance of a contract;
* Compliance with legal obligations;
* The legitimate interests of the data controller.
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7. Data Security
Selahcare Health and Tourism Limited Company implements all necessary technical and administrative measures to prevent unlawful processing of personal data and unauthorized access, ensuring an appropriate level of data security.
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8. Your Rights Under the Personal Data Protection Law
Pursuant to Article 11 of the Turkish Personal Data Protection Law, you have the right to:
* Learn whether your personal data are being processed;
* Request information regarding the processing of your personal data;
* Learn the purpose of processing and whether the data are used in accordance with that purpose;
* Request the correction of incomplete or inaccurate personal data;
* Request the deletion or destruction of your personal data where legally applicable;
* Learn the third parties to whom your personal data have been transferred;
* Request compensation if you suffer damage due to unlawful processing of your personal data.
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9. Contact
If you wish to exercise your rights under the Turkish Personal Data Protection Law, you may contact us using the following information:
Selahcare Health and Tourism Limited Company
Email:
Telephone:
+90 533 140 84 78
Address:
Adalet Mah., Manas Blvd., Folkart Towers No:47/B, Floor:34, Office:3406, 35530 Bayraklı, İzmir, Türkiye
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Last Updated: 2 July 2026